Shipping Policy
Shipping Policy
Puca Coffee
Last updated: Sep 2026
Shipping Policy
At Puca Coffee, we aim to dispatch orders as quickly and carefully as possible.
1. Delivery Area
We currently ship within Ireland.
2. Dispatch Location
Orders are dispatched from Dublin, Ireland.
3. Order Processing
Orders are processed Monday to Saturday.
Orders placed before 2:00 pm are usually processed the same day where possible. Orders placed after this time are normally processed on the next business day.
4. Delivery Time
Standard delivery within Ireland is usually 1 to 3 working days after dispatch.
For products that are marked as available to order, including certain coffee machines, delivery may take longer. Where this applies, the estimated lead time will be shown on the product page.
5. Shipping Rates
Shipping costs are calculated at checkout based on the order weight.
Current standard shipping rates within Ireland are:
• Up to 2 kg: €5.50
• Over 2 kg up to 5 kg: €7.50
• Over 5 kg up to 10 kg: €10.00
We offer free delivery on orders over €49.
6. Delivery Information
Please ensure that your delivery details are entered correctly at checkout. Incorrect or incomplete address information may cause delays or prevent successful delivery. If you notice an error in your delivery details, please contact us as soon as possible so that we can assist where possible.
7. Large or Special Orders
Some larger, heavier, or special-order items may require different delivery arrangements. Where this applies, any different delivery charge or estimated lead time will be shown before checkout where possible, or otherwise agreed with you before any additional charge is incurred. We will not add additional delivery charges after an order has been placed without your express agreement.
8. Delivery Delays
While we do our best to meet estimated delivery times, delays can occasionally happen due to courier issues, busy periods, or factors outside our control.
For consumer orders, Puca Coffee remains responsible for the goods until you, or a person nominated by you, takes physical possession of them. If an order is significantly delayed or does not arrive, please contact us so that we can investigate and arrange the appropriate next steps.
9. Contact
If you have any questions about shipping or delivery, please contact us at:
